Privacy Policy (UK & London Compliant)
1. Introduction
Knightline is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect:
Name
Email address
Phone number
Pickup & drop-off locations
Flight details
Payment and booking information
Communication records
3. How We Use Your Data
We use your information to:
Process bookings and payments
Provide chauffeur services
Communicate service updates
Improve customer experience
Comply with legal obligations
4. Lawful Basis for Processing
We process personal data based on:
Contractual necessity
Legal obligations
Legitimate business interests
Your consent (where applicable)
5. Data Protection & Security
We apply appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
6. Sharing Your Information
We do not sell or rent personal data. Information may be shared only:
With trusted partners essential to service delivery
When required by UK law or authorities
7. Cookies
Our website may use cookies to improve functionality and user experience. You may manage cookies through your browser settings.
8. Data Retention
Personal data is retained only for as long as necessary to fulfil service and legal requirements.
9. Your UK GDPR Rights
You have the right to:
Access your personal data
Request correction or deletion
Object to data processing
Withdraw consent for marketing communications
10. Third-Party Links
Knightline is not responsible for the privacy practices of external websites linked from our site.
11. Contact Information
For data protection or legal queries, contact:
Knightline Chauffeur Service
📧 info@knightline.co.uk